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Frequently Asked QuestionsIf I buy my books from a local bookstore or online at Barnes & Noble or Amazon.com, will they count towards The Million Books Challenge™?
Yes they will, however, books for sale on this web site have been discounted 5% off the retail price with additional savings if you buy the 3-book set. Also, our shipping and handling rates are generally better than you will find elsewhere.
Is it possible to have my books signed by the author?
Although the author exercises on a regular basis, we determined that his arm would probably fall off signing all those books.
I want to help out and buy some books, but I don’t have anyone to give them to. What else can I do?
You may consider purchasing one or more books to donate to a library, hospital, school, day care, or youth center in your area.
Alternatively, you can take advantage of our Gift-Giving program where you can choose a recipient from a list of charitable organizations that work with children. We will be happy to send them your gift of books donated on your behalf.
You can choose to include your name and address with the gift or just remain anonymous. Please visit our Gift-Giving Page for more information.
I received an email confirming the shipment of my order, but I haven’t received my books yet. What should I do?
If you received a shipping confirmation email, then your order did ship. However, because we are using USPS Media Mail, it can take up to 10 business days to receive your shipment.
If you feel you have waited long enough, then please email us at customercare@tmd-enterprises.com or contact us here with your PayPal Transaction ID and we will do our best to resolve the matter as quickly as possible.
If I have a question regarding my invoice, what do I do?
Please email us at customercare@tmd-enterprises.com or contact us here.
If I want to order a large quantity of books, is it possible to get a better shipping rate?
Sure! Just email us at info@tmd-enterprises.com or contact us here with your requested order size and we will give you a quote for the new shipping and handling rate.
Can I get my books shipped overnight?
Yes! Just email us at info@tmd-enterprises.com or contact us here with your request and we will give you a quote for the new shipping and handling rate.
Do you ship internationally?
We sure do! However, you will need to submit an
International Order Inquiry so we can quote you the correct shipping and handling charge.
What is your return policy?
If for some reason you are not satisfied with your purchase and would like to return it, please use our Return Authorization Form to ensure a smooth transaction.
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